Promising Practices Clearinghouse for Professionals

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An older woman is holding her mobile phone up, having a video call with a family member.

Jun 25, 2024

Telephone Town Halls: A Guide to Outreach Read Article

May 26, 2023

Sample MIPPA Outreach Materials Read Article

May 16, 2023

Tips for Connecting to Medicare Beneficiaries Who Are Under 65 and Have Disabilities Read Article

Mar 13, 2023

How to Connect to Medicare Beneficiaries Who Have a Non-English Language Preference Read Article

The Nebraska SHIP shows how partnering with local colleges and cooperative extensions helps bring Medicare benefits outreach and education to rural residents.

Sep 9, 2022

Better Medicare Benefits Outreach in Rural Areas Read Article

A senior Black man is adjusting the thermostat at home.

Jan 13, 2022

How to Make It Easier for Older Adults to Get Energy and Utility Assistance Read Article

Thank You to Our Funder

A blank billboard near a highly trafficked road stands blank against a blue sky.

Jan 4, 2022

From Billboards to Gas Pumps: Conducting Benefits Outreach in Highly Trafficked Areas Read Article

Jul 28, 2021

Mapping Low-Income Older Adults by Race, Language, and Technology Access Read Article

Jun 28, 2021

How to Partner with Libraries for MIPPA Outreach Read Article

Mar 8, 2021

Building Trust through Peer-to-Peer Volunteers Read Article

More Stories

NCOA provides learning collaboratives to support community-based organizations in achieving complex sustainability strategies.

Sep 30, 2020

Benefits Outreach to Underserved Populations: Best Practices

View at dusk of a parking area in a community center.

Jul 21, 2020

Parking Lot Bingo: A COVID-19 Friendly Outreach Approach

A close-up shot of an inspirational quote, "Every Failure Is A Step to Success" on a blue note card.

Mar 5, 2020

Learning from Failure: Lessons from the BECs

A senior Navajo, American Indian woman is looking at the camera solemnly.

Oct 22, 2019

Pioneering Culturally Responsive Benefits Outreach in New Mexico

An up-close shot of a compass, where the needle points toward the words "Trusted Partner".

Aug 12, 2019

Expanding MIPPA Outreach Through Agency Partners

A Black senior woman embraces her husband who's sitting in a wheelchair. They're enjoying the beautiful day outside.

Aug 7, 2019

Outreach to Underserved Communities: BEC Best Practices

Get tips for working with Hispanic older adults and get help with the National Falls Prevention Database.

Jul 1, 2019

Caring and Connecting with Latino Older Adults

Group of diverse older women

Apr 30, 2019

Cultural Humility: How to Approach Diverse Older Adults

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Jul 26, 2018

"Sticking" the Message about Medicare Benefits

A senior Asian couple is looking over a financial document with their benefits enrollment advisor.

Jun 13, 2018

Promising Practices of Benefits Enrollment Centers

An older man wearing glasses looks a bit confused/overwhelmed with a pile of bills in the foreground.

Mar 12, 2018

The Shoebox Project: Managing the Paperwork of Everyday Living

A senior Navajo man with sunglasses on poses for the camera outside.

Mar 7, 2018

Rural & Frontier Outreach: A Culturally Relative Approach

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Oct 21, 2017

Expansion Medicaid to Medicare Transitions: Toward Seamless Coverage

A close-up shot of someone writing "Earned Media" with a black, permanent marker.

Aug 7, 2017

Earned Media Guide to Outreach

A close-up shot of a hand that's turning the dial of a car radio, hoping to find the perfect station.

Aug 7, 2017

Radio PSAs: How to Use in Outreach

Aug 6, 2017

Facebook Advertising Guide and Tools

A senior Black woman wearing glasses rests near her window, using her tablet.

Aug 6, 2017

Outreach Messages: What the Research Says

A group of intergenerational women are sitting on the couch, smiling and posing for the camera.

Jul 5, 2017

Connecting Four Unique Populations to Benefits Information

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Oct 5, 2016

Medicare Preventive Benefits "Paycheck" - Sample Outreach

A senior Caucasian man is leaning against a marble wall, contemplating life.

Jun 1, 2016

Ending Stigma Around Receiving Benefits

A closeup shot of the pages of a calendar turning, indicating time passing.

Jan 19, 2016

VICAP Sample Medicare Preventive Services Calendar

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